Have you ever shopped at Publix or Kroger? The customer service they provide is night and day. One crushes it and we can learn from them.
For 2020, I put together a list of books I would like to have finished by the end of the year. If you have any suggestions, send them my way.
I believe for an athlete to be the best they can be both on and off the field, attitude and effort are mutually inclusive. Give 100 percent.